Nargundkar, Rajendra <br/><br/>
Managing customer relationships in service industries 

 - New Delhi  Excel Books  2005 
 - 266p. 
<br/><br/><label>ISBN: </label>9798174464124  250 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Commerce & Management
<br/><br/><label>Dewey Class. No.: </label>338.456 NAR R