Gilmore, Audrey <br/><br/>
Services marketing and management 

 - New Delhi  Response Books  2003 
 - 215p. 
<br/><br/><label>ISBN: </label> 395 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Commerce & Management
<br/><br/><label>Dewey Class. No.: </label>658.8 GIL A