Verma, H.V. <br/><br/>
Service marketing 

 - New Delhi  Pearson   2012 
 - 660p. 
<br/><br/><label>ISBN: </label> 230 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Commerce & Management
<br/><br/><label>Dewey Class. No.: </label>658.8 VER H