Sharma, D.D. <br/><br/>
Total quality management: principles practice and cases 

 - 2nd ed. 
 - New Delhi;  Sultan Chand & Sons,  2017 
 - 1052p. 
<br/><br/><label>ISBN: </label>9788180545757  475 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Commerce & Management
<br/><br/><label>Dewey Class. No.: </label>658.562 SHA-T