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008			220421s9999||||xx |||||||||||||| ||und||
020			_c420
040			_aET
100			_aCHASE , RICHARD B.
245		0	_aOPERATIONS MANAGEMENT
260			_bTMGH PCL _aNEW DELHI
300			_a875
500			_a7457
942			_cBK
999			_c13796 _d13796