000 00505nam a2200181Ia 4500
008 220421s9999||||xx |||||||||||||| ||und||
020 _c125
_a978-8120329362
040 _aET
082 _a658.812 QUI M
100 _aQuinn, Michael
_97290
245 0 _aSuperior Customer Service: The Prompt Approach to Success
250 _a1st
260 _bPrentice Hall India Learning Private Limited
_aNEW DELHI
_c2006
300 _a120p.
500 _a10977
700 _a Byron, Lynda
_97291
942 _cBK
999 _c17297
_d17297