000			00324nam a2200145Ia 4500
008			220421s9999||||xx |||||||||||||| ||und||
020			_c150
040			_aET
100			_aSLEC
245		0	_aELECTRONIC SYSTOMER RELANSHIP MANAGEMENT
260			_bMANIPAL ACAD. _aMANIPAL
300			_a92
500			_a19557
942			_cBK
999			_c25779 _d25779