000 00387nam a2200145Ia 4500
008 220421s9999||||xx |||||||||||||| ||und||
020 _c1000
040 _aET
100 _aShridhar R Shrivastava Radhika
245 0 _aTo Analyze the Factors Influencing the Customer Satisfaction
260 _bExcellent Books EDUCATION Pub.
_aDelhi
300 _a211
500 _a57273
942 _cBK
999 _c63286
_d63286